Frequently Asked Questions
We understand that you may have questions about our products so we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.
When will my order be posted?
I post once weekly on Tuesdays.
Do you offer gift wrapping?
Yes, I love to gift wrap your order. You can even include a gift note if you like. All our wrapping is recyclable or recycled.
Do you have a 'Wheel of the Year' circle for the southern hemisphere?
I haven't yet adapted my 'Wheel of the Year' design to make them suitable for use in the southern hemisphere.
Can I get a custom circle?
I don't usually accept commissions but please get in touch, if its something I'm interested in I'd love to collaborate.
What is your returns policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at nativecirclesart@gmail.com.
Learn more about starting a return, exchange, or refund here.
Didn't find what you were looking for? Feel free to contact us at any time!