The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I'm really happy to discuss possibilities for custom or personalised orders. Wether it be a message to a particular person on a limited edition print or something more complex. Get in touch and we can try and work something out (-:
Not yet an option but could be looked into if there was a certain demand. Get in touch and lets talk.
Limited edition prints: definitely best to get them professionally framed, or buy a A3 size frame for them yourself. I can offer a bespoke framing service for those within Ireland and parts of the UK.
Birchwood Wheels: these are designed to be handled. I see them being taken of the stand regularly, being shown to kids, played, used in a yoga studio- whatever. So I have designed them to be pretty robust. They are on 4mm Birch Plywood, and have been sealed with a light coat of matte varnish. So they are designed to be used and handled but they should be treated with care also.
Limited Edition prints are on SRA3 Paper 450mm x 320mm.
Birch Wood wheels are 4mm thick and 300mm diameter
Sycamore Stands are 30 x 100 x 100mm
I wrap usually in a delicate uncoloured recycled tissue paper followed by recycled brown paper or something similar. I use natural flax twine of recycled coloured string. I include a recycled luggage tag and everything is stamped with the Native Circles stamp.
All my gift wrap, packaging and postage materials sourced from Klee Paper in Dublin which provides all recycled materials and stationary. So rest assured! I worry enough about the environment for the both of us (-: